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ITIL Service Management Toolkit (ITSM To 2.11
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ProcessWorx LLC |
| The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization. Obtain specific guidance for implementation including base-level service and pricing examples for IT products, process roles & responsibilities, goals & objectives, requirements, measurements and more... |
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Platform: Windows |
Education
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Type: Commercial |
Cost: $129.00 US
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Size: 2784 K
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Released: Jan 15, 2006 |
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Download:
http://www.processworx.com/purchase/pur_itsmtk.htm
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Keywords: SLA, OLA, Service Catalog, CMDB, ITIL |
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ManageEngine SupportCenter Plus 6.5
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AdventNet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 32060 K
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Released: Nov 05, 2007 |
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Download:
http://www.manageengine.com/products/support-center/64045241/ManageEng
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Keywords: Contact Management, SLA violation tracking, Workflow Management, Customer Support Software, Customer Service Management Software |
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ITIL Service Management Excellerator 1.10
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ProcessWorx LLC |
| The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $129.00 US
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Size: 2150 K
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Released: Jan 15, 2006 |
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Download:
http://www.processworx.com/purchase/pur_itsmx.htm
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Keywords: ITSM, Service Management, Service Level Agreement |
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Service Desktop Pro 2.0
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Webtech Softwares & Services Ltd |
| Service Desktop Pro is an integrated Business and Personal Information Management Software. It is basically aimed at IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $99.95 US
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Size: 14955 K
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Released: Sep 08, 2006 |
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Download:
http://www.servicedesktop.com/download2/SdPro.exe
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Keywords: Contact management software, billing software, invoice software, leads management software, service provider business management software |
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Service Desktop Pro 2.0
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Webtech Softwares & Services Ltd |
| Service Desktop Pro is an integrated Business and Personal Information Management Software. It is basically aimed at IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. It handles over 20 key business requirements including Contact Management, Leads Management, Project Management, Billing Management, Document Management, Expense Management and Customer Service Management. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $99.95 US
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Size: 18020 K
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Released: Sep 08, 2006 |
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Download:
http://www.servicedesktop.com/downloads/SdPro.exe
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Keywords: Business software, business management software, service management software, project management software |
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AdventnetManageEngine SupportCenter Plus 7.0
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Adventnet Inc |
| ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 31744 K
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Released: Dec 02, 2008 |
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Download:
http://download.adventnet.com/products/support-center/64045241/ManageE
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Keywords: Knowledge base, Trouble Ticketing System, Active Directory, Customer Help Desk, Request Tracking |
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Securcorp AMMS 2.0.0.1
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Securcorp |
| Securcorp AMMS provides complete information about projects and sites for instalallation and maintenance. It provides the warranty status, site contact details, systems installed and items installed and gives service history.It searches customers or projects whose warranty is valid, expired or about to expire. Helps is contacting customers for annual maintenance renewal at the right time. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $299.00 US
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Size: 1318 K
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Released: May 18, 2009 |
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Download:
http://www.securcorp.ae/AMMS.msi
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Keywords: Annual Maintenance Management, Project Management, Installation Management, Service Management |
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ManageEngine Applications Manager 6
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AdventNet, Inc. |
| Applications Manager is a web-based monitoring tool that manages applications, servers, databases, systems, services, websites, and JMX/SNMP-based custom applications in a complex IT infrastructure. It also offers fault and performance management. |
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Platform: Windows, Linux |
Internet
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Type: Freeware |
Cost: $0.00 US
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Size: 30120 K
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Released: Apr 20, 2005 |
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Download:
http://manageengine.adventnet.com/products/applications_manager/549740
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Keywords: Applications Management, Server Monitoring, Database Monitoring, System Monitoring, Service Monitoring |
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DEKSI CRM 4.2
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DEK Software International |
| DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $595.00 US
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Size: 30046 K
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Released: Jul 12, 2007 |
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Download:
http://www.deksoftware.com/new/crmw.zip
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Keywords: Crm software, CRM, sales force automation, customer relationship management software, customer support |
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DEKSI CRM for Linux 4.0
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DEK Software International |
| DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. |
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Platform: Windows, Linux |
Business
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Type: Shareware |
Cost: $595.00 US
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Size: 35190 K
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Released: May 29, 2007 |
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Download:
http://www.deksoftware.com/new/crml.zip
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Keywords: Customer management, customer assistance, DEKSI CRM |
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FireScope Workbench 3.0
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FireScope Inc. |
| FireScope Workbench is a variety of tools designed to make life easier for IT professionals. Featuring a Service
Modeler with Dependency Discovery, User Experience Checker, Service Catalog Builder, extremely fast Ping
Sweep utility, and MIB Browser/Walker/Importer, as well as additional free tools being developed to expand its
capabilities. FireScope Workbench is built using Java's Standard Widget Toolkit (SWT). |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $195.00 US
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Size: 55964 K
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Released: Feb 20, 2009 |
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Download:
http://download1.firescope.com/Workbench/FireScope_Workbench_3.exe
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Keywords: Ping Sweep, Ping, utilities, network, administration |
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TechAid ASP 2.1
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TechAid Software |
| TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 860 K
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Released: Apr 06, 2003 |
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Download:
http://www.techaidsw.com/downloads/taasp21.zip
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Keywords: Time recording, task tracking, project tracking, call tracking, record time |
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PG Community Pro JUL.2009
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Pilot Group Ltd |
| Get PG Community Pro Software for your own Personals Business today! Site features combine social networking and dating aspects: Multi-admins & powerful stats, kisses, languages, payments, SMS pays, Calls, Q&As, ECards, Photo/Video galleries, Ratings, Forum, Friends, Tags, Searches, Profiles, Homepage editor, Chat, Clubs, Blog, Events, Affiliates, Classifieds.Free support, Customizable script, administration manuals, services, opened design files |
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Platform: Windows, Other, Unix, Linux |
Web Developer Tools
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Type: Shareware |
Cost: $739.00 US
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Size: 47935 K
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Released: Jul 25, 2009 |
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Download:
http://www.datingpro.com/community_pro_setup.exe
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Keywords: Dating php service software, community script, social community site solution, social networking software, community software |
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Serio IT Service View Pro 5.5.04
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Serio Ltd |
| Server Monitoring & ITIL Availability Management. All plugins & features of free version plus: Reports Scheduler emails you Downtime/Availability Reports based on SLAs you define, publish realtime availability stats online. Free 1 month evaluation. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $280.00 US
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Size: 5735 K
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Released: Jun 28, 2009 |
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Download:
http://www.seriosoft.com/resource/itserviceview_pro.zip
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Keywords: Blackberry Enterprise Server Monitoring, Oracle Monitoring, SNMP Monitoring Software, IT Service View, Serio |
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GreatNMS 1.01
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GreatNMS |
| GreatNMS is a standards-based network management and monitoring system (NMS). It can discover, monitor and perform many functions with virtually any vendor SNMP or TCP/IP devices. It provides you with the consistent geographical view of your whole network (thousands of IP nodes), helps with its configuration, monitoring and troubleshooting. It is client-server system which allows secure performing NMS functions by several remote users. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $295.00 US
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Size: 95156 K
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Released: Jun 12, 2009 |
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Download:
http://www.greatnms.net/files/gnmssetup101.exe
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Keywords: Service, map, management, monitoring, multi-user |
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WidthGuard 5.0.4
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Zynknet Building Internet Solutions |
| The intelligent QoS solution Zynknet WidthGuard is a transparent device that can manage, priorize and guarantee the quality of service of all types of traffic that ingress or egress from any size of network. |
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Platform: Not Applicable |
Internet
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Type: Shareware |
Cost: $675.00 US
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Size: 763026 K
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Released: Apr 17, 2009 |
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Download:
http://www.adrive.com/public/ac1b8341fdf7eecb9d0af69444f35b19880f260cf
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Keywords: Bypass, high availability, QoS, bandwidth management, Quality of Service |
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FireScope BSM:BE 3.0.1
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FireScope Inc. |
| Slash your IT costs and improve IT reliability and performance! FireScope Business Service Management,
Business-Edition (BE) is a single solution for monitoring every aspect of your IT operations, from the hardware to the
network, to the database and applications. Get all the capabilities of expensive monitoring solutions from the Big-4,
at a fraction of the cost, complexity and headaches. Free 28-day trial. |
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Platform: Windows, Mac OS X, Mac OS X 10.4, Mac OS X 10.5, Unix, Linux |
Internet
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Type: Shareware |
Cost: $2450.00 US
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Size: 501409 K
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Released: Jan 14, 2009 |
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Download:
http://download1.firescope.com/BSMBE/rPath/firescope-be-3.0.1-x86.zip
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Keywords: Planning, Capacity, Security, Analytics, network monitoring |
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SnapCRM 1.0
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CodeGlide |
| Open source web-based CRM software. Includes Sales Force Automation, Marketing Automation, Service and Support, Collaboration, Business Analytics, Mobile CRM, SyncML synchronization, Outlook integration, Module builder and a rich AJAX interface. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 100653 K
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Released: Jan 01, 2009 |
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Download:
http://www.codeglide.com/download/snapcrm-windows.exe
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Keywords: Reports, campaign, forecasting, billing, snapcrm |
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Adventnet ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 37002 K
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Released: Nov 28, 2008 |
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Download:
http://download.adventnet.com/products/service-desk/91677414/ManageEng
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Keywords: Inventory Management, Help Desk, ITIL help desk, Service Desk, Asset Management |
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ManageEngine ServiceDesk Plus 7.5
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AdventNet Inc |
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available |
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Platform: Windows, Linux |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 44032 K
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Released: Nov 12, 2008 |
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Download:
http://www.manageengine.com/products/service-desk/91677414/ManageEngin
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Keywords: Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management |
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The Personal Diary 1.0.0.0
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Helpsofts |
| The Personal Diary offers a fully functional twenty (20) days trial period for you to "try before you buy", so you already have first hand experience with what you are buying before you buy it!! There are no surprises! You can buy Just quality software at a low reasonable price. |
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Platform: Windows |
Home & Hobby
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Type: Shareware |
Cost: $19.00 US
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Size: 4403 K
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Released: Oct 03, 2008 |
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Download:
http://www.helpsofts.com/Package/PersonalDiary.exe
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Keywords: Online personal journals, intimate diary, address book, phone book, writings |
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ManageEngine ADSelfService Plus 4.2
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AdventNet Inc. |
| ManageEngine ADSelfService Plus is a secure, web-based end-user password reset program for domain users to perform self-password reset, unlock accounts, change their passwords and self update of personal details in Active Directory. |
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Platform: Windows |
Security & Privacy
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Type: Shareware |
Cost: $595.00 US
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Size: 28979 K
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Released: Sep 29, 2008 |
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Download:
http://download.adventnet.com/products/self-service-password/5311766/M
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Keywords: Self Service Password Reset, Account Unlock, update Active Directory, Web based Active Directory, Identity Management |
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Intrexx Xtreme 4.5
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United Planet Ltd. |
| Intrexx Xtreme is an integrated platform-independent development environment for fast, simple creation and management of, for example, multilingual Enterprise Portals, Customer Portals or Web Applications. Intrexx is easy to learn and requires no programming knowledge. A portal is created according to the drag and drop principle. Anyone who can create an Excel spreadsheet can also create applications and forms such as a an application for leave. |
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Platform: Windows |
Business
|
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Type: Commercial |
Cost: $0.00 US
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Size: 292 K
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Released: Sep 18, 2008 |
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Download:
http://up-download.de/de/xtreme/version/4.50/xtreme-450-windows.zip
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Keywords: SAP, SAP R/3, Netweaver, Websphere, Sharepoint |
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