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Adventnet ManageEngine MSP Center Plus 7 AdventNet, Inc.
MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA).Managing multiple customers leaves MSPs with no time to spare. Adventnet ManageEngine MSP Center Plus
Platform: Windows Internet
Type: Demo Cost: $25.00 US Size: 88064 K Released: Aug 11, 2008
Download: http://download.adventnet.com/products/msp-center/30272447/ManageEngin
Keywords: Asset Tracking, Windows Power Management, Windows Firewall Management, Remote Control, Windows Settings
Instant Housecall Free Edition 4.4 Remote Access
Instant Housecall Free Edition lets you temporarily view and control your friend's computer and offer remote assistance. No router/firewall configuration, secure, and lets you transfer files and chat in real-time. Business Edition is also available. Instant Housecall Free Edition
Platform: Windows, Wi Internet
Type: Freeware Cost: $0.00 US Size: 883 K Released: Sep 30, 2008
Download: http://pad.instanthousecall.com/free-distribution/SetupSpecialistSign-
Keywords: Screen sharing, helpdesk, help desk, free, freeware
statlook 2 2.1.4 AplusC Systems
statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control. With statlook you can keep an eye on every detail of PC and user activity connected to your corporate network. Powerful Internet monitor tool you can use for Internet usage tracking, employee activity recording, tracking idle times during work and many more. statlook 2
Platform: Windows Business
Type: Demo Cost: $349.00 US Size: 63811 K Released: Sep 05, 2006
Download: http://www.download.aplusc-systems.com/downloads/en/uplook/statlook_de
Keywords: Activity, recording, surveillance, tool, internet
NetSupport Manager - PC Remote Control 9.0.0 NetSupport Ltd
Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software.New Features include Linux and Pocket PC support, Monitor Mode,a whiteboard feature and record and replay NetSupport Manager - PC Remote Control
Platform: Windows, Linux, MS-DOS, Mac OS X, Pocket PC Business
Type: Commercial Cost: $99.00 US Size: 10784 K Released: Jan 03, 1998
Download: http://download2.netsupportsoftware.com/public/3rdparty/nsm.exe
Keywords: Secure remote desktop access, remote helpdesk, pocket pc, dynamic inventory, remote file transfers
Remote Helpdesk 6.5 GID Software
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, audio chat, file transfer, macro functions and proxy tunnel for supporting users behind firewalls. Remote Helpdesk
Platform: Windows Internet
Type: Shareware Cost: $395.00 US Size: 1320 K Released: Jul 27, 2005
Download: http://www.gidsoftware.com/examples/rhsetup.exe
Keywords: Support, pc remote control, remote control software, pc anywhere, vnc
ManageEngine MSP Center Plus 7 AdventNet, Inc.
MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. ManageEngine MSP Center Plus
Platform: Windows Internet
Type: Demo Cost: $25.00 US Size: 88064 K Released: Aug 11, 2008
Download: http://download.adventnet.com/products/msp-center/30272447/ManageEngin
Keywords: MSP Platform, Remote Desktop Management, Patch Management, Asset Management, Windows Security Policies
Instant Housecall Remote Support 3.4.2 Instant Housecall Inc.
Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies. Instant Housecall Remote Support
Platform: Windows Business
Type: Shareware Cost: $35.00 US Size: 596 K Released: Aug 11, 2007
Download: http://pad.instanthousecall.com/distribution/SetupSpecialistSign-in342
Keywords: Logmein, webex, pcanywhere, gotomypc, firewall
LabTech NMS 1.5 LabTech Software LLC
Windows Network Management and Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more. LabTech NMS
Platform: Windows Business
Type: Commercial Cost: $25.00 US Size: 24867 K Released: Sep 14, 2006
Download: http://www.labtechsoft.com/e107_files/downloads/LabTechNMSv1.5.exe
Keywords: Regedit, manage, monitor, control, inventory
Atelier Web Remote Commander 5.59 AtelierWeb Software
Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. With AWRC you have the knowledge and capabilities to do virtually anything on the remote computer. Atelier Web Remote Commander
Platform: Windows Internet
Type: Shareware Cost: $59.95 US Size: 2035 K Released: Jan 05, 2006
Download: http://evalsoftware.atelierweb.com/awrc559.zip
Keywords: Kill, password, hash, zip, unzip
UserMonitor for Classroom or Computer Lab 1.7 A. & M. Neuber Software
UserMonitor assists teachers, instructors or administrators. You can broadcast your screen to other screens, see screens of other users and monitor active programs on other computers. Detect unauthorized software. Write messages. Close any programs. UserMonitor for Classroom or Computer Lab
Platform: Windows Internet
Type: Shareware Cost: $95.00 US Size: 1881 K Released: Oct 14, 2004
Download: http://www.neuber.biz/download/usermonitor17.exe
Keywords: Log, screenshot, network activity, school, students
Remote Administrator 2.2 Famatech International Corp.
Remote Administrator (Radmin) is a secure remote control software that enables you to work on a remote computer as if you were sitting in front of it. This program is the ideal remote access solution. You can access the same computer from multiple places and use advanced file transfer, remote shutdown, Telnet, OS-integrated NT security system support, etc. Radmin outperforms all other remote controls in speed, reliability and security. Remote Administrator
Platform: Windows Internet
Type: Shareware Cost: $35.00 US Size: 1855 K Released: Jun 15, 2004
Download: http://www.radmin.com/download/radmin22.zip
Keywords: Network management, radmin, remote administrator, remote access, remote support
LBE Free Helpdesk 2.5 Leigh Business Enterprises Ltd.
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports. LBE Free Helpdesk
Platform: Windows Developer Tools
Type: Freeware Cost: $0.00 US Size: 2331 K Released: Jan 01, 1999
Download: http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
Keywords: Help desk software, helpdesk software, help desk system, helpdesk system, customer support
Templates for the Hotel Helpdesk 1.00 ITSTH
Test Outlook as powerful helpdesk for customer enquiry to Hotels. The Add-in for the program ReplyButler helps you with the keeping and also start of the Hotel boilerplates for the helpdesk. All Hotel text phrases are compatible to a multiuser environment so that with a network all helpdesk users have the identical boilerplates and have the same DB. Test it immediately! Templates for the Hotel Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 18, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
Keywords: Microsoft Outlook, Text modules, Hotel textmodules, e-mail support
Templates for the Fashion Helpdesk 1.00 ITSTH
Use Microsoft Outlook as powerful Helpdesk-solution for customer mails at Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping of the Fashion boilerplates for the helpdesk. Templates for the Fashion Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
Keywords: Fashion textmodules
Templates for the Secretary Helpdesk 1.00 ITSTH
Employ MS-Outlook as helpdesk for customer mails to Office assistants + registries. The additional software helps you at the using of the text modules for Secretary topics for the helpdesk. All suggestions for written texts already have bilingual headlines + were marked with small icons to find them more easy. Download now! Templates for the Secretary Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
FastRequest HelpDesk 7.0.4 FullData inc.
FastRequest HelpDesk- Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List?). FastRequest HelpDesk
Platform: Windows Web Developer Tools
Type: Shareware Cost: $179.00 US Size: 48019 K Released: Nov 05, 2008
Download: http://fastrequest.com/English/FastRequest.exe
Keywords: Work order, workorder, workorder online, Web form, online form
Templates for the Webshop Helpdesk 1.00 ITSTH
Use Microsoft's Outlook as convenient helpdesk for customer e-mails at Web stores and Online shops. You'll get a preset folder structure with the usual questions that occur in customer e-mails Web stores and Online shops, accompanied by tips for boilerplates which often can be expected in these Outlook helpdesk categories. All templates for the boilerplates already have headlines in 2 languages and were tagged with icons for easy finding. Templates for the Webshop Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
Keywords: Webshop textmodules
DNA Helpdesk 2 NetSupport Ltd
Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests DNA Helpdesk
Platform: Windows Business
Type: Demo Cost: $1600.00 US Size: 49 K Released: Nov 29, 2004
Download: ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
Keywords: Active directory, web based, DNA, netsupport
LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd.
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. LBE Web Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 2304 K Released: May 17, 2007
Download: http://www.lbehelpdesk.com/upgrade/lbeweb.zip
Keywords: Web help desk, web helpdesk software, web help desk software, customer service, customer relations management
Cerberus Helpdesk 2.4.0 WebGroup Media, LLC
Cerberus Helpdesk is a web based email management software created using PHP and MySQL Cerberus Helpdesk
Platform: Windows, Linux Internet
Type: Commercial Cost: $199.00 US Size: 3799 K Released: May 01, 2004
Download: http://www.cerberusweb.com/downloads/download_240_zip/cerberus_helpdes
Keywords: Helpdesk, Email, Management
LBE Desktop Helpdesk 4.0.171 Leigh Business Enterprises Ltd.
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. LBE Desktop Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 5183 K Released: May 16, 2007
Download: http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
Keywords: Problem resolution, call center, issue tracking, call tracking
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