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FactotumNOW IT Management Repository 3.41
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Neu Telekommunikationstechnik |
| The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $549.00 US
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Size: 185013 K
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Released: Sep 02, 2006 |
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Download:
http://www.factotumnow.com/public/FactotumNOW_Installation.zip
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Keywords: Data, consolidation, WSUS, SIM, GFI |
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Knowledgebase 2008 1
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Extreme Ease Software Inc. |
| Knowledgebase 2008 is an easy-to-use authoring tool to create a professional web-based knowledgebase. Allow your customers to quickly find solutions to product issues without having to submit support tickets or call your support department. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $299.00 US
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Size: 15143 K
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Released: Dec 01, 2008 |
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Download:
http://www.extremeease.com/download/helpconsole2008setup.exe
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Keywords: Helpdesk, help desk, online help, help system, documentation |
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Help Desk-99 4.0.162
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $180.00 US
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Size: 5089 K
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Released: Sep 27, 2006 |
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Download:
http://www.helpdesk99.com/download/helpdesk99.zip
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Keywords: Customer support, problem resolution, call center, customer service, issue tracking |
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LBE Desktop Helpdesk 4.0.171
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Leigh Business Enterprises Ltd. |
| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 5183 K
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Released: May 16, 2007 |
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Download:
http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
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Keywords: Call tracking, help desk software, helpdesk software, help desk system, helpdesk system |
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LBE Free Helpdesk 2.5
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Leigh Business Enterprises Ltd. |
| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. |
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Platform: Windows |
Developer Tools
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Type: Freeware |
Cost: $0.00 US
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Size: 2331 K
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Released: Jan 01, 1999 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
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Keywords: Free helpdesk system |
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Netman Enterprise Trial 3.5
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Accord Software & Systems Inc. |
| Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and software asset management. |
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Platform: Windows |
Utilities & Drivers
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Type: Shareware |
Cost: $49.95 US
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Size: 5962 K
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Released: Oct 05, 2005 |
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Download:
http://www.net-man.us/demo/nm-so.exe
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Keywords: Network, netman, license, system, LAN |
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UserMonitor for Classroom or Computer Lab 1.7
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A. & M. Neuber Software |
| Ideal for teachers, instructors or administrators. UserMonitor is brilliant for the lesson as well as trainings at the computer! Instructors can transfer their display screen to all pupil computers screens or blank student screens to demonstrate something. UserMonitor shows you what other network computer users see on their display screen (screen, program list) and detect unauthorized software. Write messages or close unwanted programs. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $95.00 US
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Size: 1881 K
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Released: Oct 14, 2004 |
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Download:
http://www.neuber.biz/download/usermonitor17.exe
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Keywords: E-learning, elearning, VNC, pupil, monitoring |
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Super Suite 3.0.11.5
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Microforge.net Limited |
| Super Suite is the comprehensive systems management solution for IT professionals. Super Suite allows you to automarically detect the hardware and software, manage your time and servicing and build custom reports for your network. |
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Platform: Windows |
Internet
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Type: Shareware |
Cost: $1245.00 US
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Size: 151 K
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Released: Mar 15, 2003 |
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Download:
http://www.microforge.net/Download/ss30.exe
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Keywords: Administration, Inventory, PIM, Manage, monitor |
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NetSupport Manager - PC Remote Control 9.0.0
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NetSupport Ltd |
| Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software. Supports mobile users effortlesly and also remote sites and servers. Provides speedy, secure remote PC access, remote deployment, a hardware and software inventory, centralised management, file transfer, remote helpdesk, support for Pocket PC and Linux, a new whiteboard feature and record and replay. |
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Platform: Windows, Linux, MS-DOS, Mac OS X, Pocket PC |
Business
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Type: Commercial |
Cost: $99.00 US
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Size: 10784 K
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Released: Jan 03, 1998 |
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Download:
http://download2.netsupportsoftware.com/public/3rdparty/nsm.exe
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Keywords: WAN, remote deployment, linux, PC remote control software, asset management |
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ActiveXperts Helpdesk System 2.0
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ActiveXperts Software |
| ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. Designed to provide a complete support solution, to streamline helpdesk processes. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $1195.00 US
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Size: 4391 K
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Released: May 01, 2008 |
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Download:
http://www.activexperts.com/files/helpdesk/AxHlpdsk.exe
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Keywords: Servicdesk, service, itil, foundation, sla |
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Templates for the Hotel Helpdesk 1.00
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ITSTH |
| Test Outlook as powerful helpdesk for customer enquiry to Hotels. The Add-in for the program ReplyButler helps you with the keeping and also start of the Hotel boilerplates for the helpdesk. All Hotel text phrases are compatible to a multiuser environment so that with a network all helpdesk users have the identical boilerplates and have the same DB. Test it immediately! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 18, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
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Keywords: Hotel textmodules, e-mail support, Microsoft Outlook, Text modules |
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DNA Helpdesk 2
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NetSupport Ltd |
| Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests |
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Platform: Windows |
Business
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Type: Demo |
Cost: $1600.00 US
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Size: 49 K
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Released: Nov 29, 2004 |
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Download:
ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
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Keywords: Web based, DNA, netsupport, active directory |
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LBE Web Helpdesk 4.0.118
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Leigh Business Enterprises Ltd. |
| Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $950.00 US
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Size: 2304 K
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Released: May 17, 2007 |
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Download:
http://www.lbehelpdesk.com/upgrade/lbeweb.zip
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Keywords: Web helpdesk software, web help desk software, support, customer relations management, web helpdesk |
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Templates for the Fashion Helpdesk 1.00
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ITSTH |
| Use Microsoft Outlook as powerful Helpdesk-solution for customer mails at Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping of the Fashion boilerplates for the helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
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Templates for the Secretary Helpdesk 1.00
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ITSTH |
| Employ MS-Outlook as helpdesk for customer mails to Office assistants + registries. The additional software helps you at the using of the text modules for Secretary topics for the helpdesk. All suggestions for written texts already have bilingual headlines + were marked with small icons to find them more easy. Download now! |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 246 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
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Keywords: Secretary textmodules |
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FastRequest HelpDesk 7.0.4
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FullData inc. |
| FastRequest HelpDesk- Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List?). |
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Platform: Windows |
Web Developer Tools
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Type: Shareware |
Cost: $179.00 US
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Size: 48019 K
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Released: Nov 05, 2008 |
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Download:
http://fastrequest.com/English/FastRequest.exe
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Keywords: Workorder online, Web form, online form, online service, online service request |
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Jitbit HelpDesk 1.5
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JitBit Software |
| Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. |
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Platform: Windows |
Business
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Type: Demo |
Cost: $349.00 US
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Size: 542 K
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Released: Aug 10, 2006 |
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Download:
http://www.jitbit.com/files/HelpDeskTrial.zip
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Keywords: Desk, customer, knowledge, base, issue |
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Templates for the Webshop Helpdesk 1.00
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ITSTH |
| Test Oulook as great Helpdesk-solution for customer e-mails directed at Webshops. This Add-in for the program Reply-Butler helps you with administration / construction of the Webshop text modules for the helpdesk. |
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Platform: Windows |
Business
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Type: Freeware |
Cost: $0.00 US
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Size: 245 K
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Released: May 08, 2008 |
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Download:
http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
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Keywords: Webshop textmodules |
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Cerberus Helpdesk 2.4.0
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WebGroup Media, LLC |
| Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. |
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Platform: Windows, Linux |
Internet
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Type: Commercial |
Cost: $199.00 US
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Size: 3799 K
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Released: May 01, 2004 |
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Download:
http://www.cerberusweb.com/downloads/download_240_zip/cerberus_helpdes
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Keywords: Helpdesk, Email, Management |
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