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Help Desk-99 4.0.162 Leigh Business Enterprises Ltd.
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Help Desk-99
Platform: Windows Business
Type: Shareware Cost: $180.00 US Size: 5089 K Released: Sep 27, 2006
Download: http://www.helpdesk99.com/download/helpdesk99.zip
Keywords: Problem resolution, call center, customer service, issue tracking, call tracking
Help Desk Software - Service Log for Access 3.1 Merging Technologies
Service Log is a multi-user workshop help desk solution, that is affordable, simple to install, and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. Help Desk Software - Service Log for Access
Platform: Windows Business
Type: Shareware Cost: $199.00 US Size: 10107 K Released: Jan 01, 2005
Download: http://www.icon.co.za/~accesshome/servicelog.zip
Keywords: Service log, servicelog, help desk software, help desk, helpdesk software
Defect Tracker 4 Pragmatic Software Co., Inc.
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Defect Tracker
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS Developer Tools
Type: Commercial Cost: $20.00 US Size: 455 K Released: May 08, 2003
Download: ftp://ftp.pragmaticsw.com/downloads/dtrack.exe
Keywords: Project planning, change management, web help desk software, software testing, quality management
Omnistar Help Desk Software Solution 8.1 Omnistar Interactive
Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site?s visitors and create a comprehensive web based knowledgebase. Omnistar Help Desk Software Solution
Platform: Windows Web Developer Tools
Type: Commercial Cost: $147.00 US Size: 4 K Released: Jul 09, 2009
Download: https://www.osisecureweb.com/omnistl/orderform.php
Keywords: Help Desk Software, Live Chat Software, Customer Service Software
LBE Free Helpdesk 2.5 Leigh Business Enterprises Ltd.
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. LBE Free Helpdesk
Platform: Windows Developer Tools
Type: Freeware Cost: $0.00 US Size: 2331 K Released: Jan 01, 1999
Download: http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
Keywords: Help desk system, helpdesk system, customer support, free help desk, free helpdesk
BridgeTrak Help Desk Software 7.0 Build Kemma Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc BridgeTrak Help Desk Software
Platform: Windows Business
Type: Demo Cost: $995.00 US Size: 46207 K Released: Sep 12, 2007
Download: http://www.helpdesksoftware.com/BRIDGE.EXE
Keywords: Help, desk, software, trouble, ticket
Help Desk Authority (formerly BridgeTrak) 8.1 Build ScriptLogic Corporation
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too Help Desk Authority (formerly BridgeTrak)
Platform: Windows Business
Type: Demo Cost: $995.00 US Size: 56832 K Released: May 28, 2009
Download: http://www.scriptlogic.com/link/pl/hda/052909
Trouble Ticket Tracker 2.0 TLI Software
Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management Trouble Ticket Tracker
Platform: Windows, Linux Business
Type: Commercial Cost: $750.00 US Size: 195 K Released: Mar 24, 2009
Download: http://www.tlisoftware.com/Trouble-Ticket-Tracker.php
Keywords: Web based help desk, trouble ticket tracker, issue ticket tracker, trouble ticket sofware
Software Planner 4 Pragmatic Software Co., Inc.
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based. Software Planner
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, OpenVMS Developer Tools
Type: Commercial Cost: $20.00 US Size: 475 K Released: May 08, 2003
Download: ftp://ftp.pragmaticsw.com/downloads/splanner.exe
Keywords: Project management, project management software, project management tools
SupportWizard 6 SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention SupportWizard
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC Business
Type: Shareware Cost: $0.00 US Size: 36000 K Released: May 05, 2004
Download: http://www.supportwizard.com/temp1234.htm
Keywords: FAQ, FAQs, Help Desk Tools, HelpDesk, Problem Management
Freeware HelpDesk CentreDesk Group 3.2.2 Merging Technologies
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration Freeware HelpDesk CentreDesk Group
Platform: Windows Business
Type: Freeware Cost: $99.00 US Size: 22079 K Released: Jun 01, 2006
Download: http://www.tucows.com/get/345110_133012
Keywords: Inventory, workshop, centerdesk, centredesk, freeware
LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd.
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc LBE Web Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 2304 K Released: May 17, 2007
Download: http://www.lbehelpdesk.com/upgrade/lbeweb.zip
Keywords: Customer relations management, web helpdesk, web help desk, web helpdesk software, support
LBE Desktop Helpdesk 4.0.171 Leigh Business Enterprises Ltd.
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. LBE Desktop Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 5183 K Released: May 16, 2007
Download: http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis
TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. TicketAxis - Trouble Ticketing Software
Platform: Windows Business
Type: Demo Cost: $0.00 US Size: 2304 K Released: Jun 29, 2009
Download: http://www.supportaxis.net/trial-downloads/TicketAxis-1.0.0.msi
Keywords: Ticket software, customer service support, free help desk software, trouble ticket software, free ticketing software
HelpBox 3.6 Layton Technology Inc
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design. HelpBox
Platform: Windows Business
Type: Shareware Cost: $695.00 US Size: 62300 K Released: Apr 12, 2007
Download: http://www.laytontechnology.com/pub/trial/hbtrial.zip
Keywords: Help desk software, web based help desk
Customer support software - sitewebdesk 7.1 sitehelpdesk.com
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Customer support software - sitewebdesk
Platform: Windows Web Developer Tools
Type: Commercial Cost: $1.00 US Size: 292 K Released: Jan 12, 2006
Download: http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
Keywords: CRM, ITSM, ITIL, web based
Alchemy Network Inventory 8.0 M.I.S.Helpers
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server. Alchemy Network Inventory
Platform: Windows Internet
Type: Shareware Cost: $199.00 US Size: 5667 K Released: Apr 20, 2009
Download: http://www.mishelpers.com/ftp/anin.zip?c=archive
Keywords: Asset tracking, asset management, software inventory, hardware inventory, inventory tracker
Network Management Suite 6.2 M.I.S.Helpers
Network management solution containing two must-have applications: Alchemy Network Monitor monitors network servers, Alchemy Network Inventory makes the complete detection of the network assets Network Management Suite
Platform: Windows Internet
Type: Shareware Cost: $399.00 US Size: 5042 K Released: Oct 30, 2006
Download: http://www.mishelpers.com/ftp/nms.zip?c=archive
Keywords: Pc audit software, network asset management, pc inventory tracking, pc inventory tools, pc inventory software
MailCOPA Email Software 7.01 InterVations, Inc.
MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users. MailCOPA Email Software
Platform: Windows Communications
Type: Shareware Cost: $39.95 US Size: 5993 K Released: Oct 03, 2005
Download: http://www.intervations.com/download/mailcopa/701/_mailcpa.exe
Keywords: Email program, MailCOPA, InterVations, email software, email client
ViewletBuilder 6 Enterprise 6.0.4 Qarbon
The leader in Flash content creation is now free to use when publishing to a FREE ViewletCentral discovery account. ViewletBuilder makes it possible for anyone to create compelling, animated Flash tutorials, online courses and demos with ease. ViewletBuilder 6 Enterprise
Platform: Windows Audio & Video
Type: Commercial Cost: $599.00 US Size: 48022 K Released: Oct 01, 2008
Download: http://www.qarbon.com/ftp/download/viewletbuilder6ent.exe
Keywords: Screenshot, presentation software, flash animation, flash movie, flash tutorial
MailCOPA Email Software 8.01 InterVations, Inc.
MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users. MailCOPA Email Software
Platform: Windows Communications
Type: Shareware Cost: $39.95 US Size: 11691 K Released: Oct 10, 2006
Download: http://www.intervations.com/download/mailcopa/801/_mailcpa.exe
ViewletCam 2.0.182 Qarbon
The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash content. ViewletCam
Platform: Windows, Wi Audio & Video
Type: Commercial Cost: $179.00 US Size: 3318 K Released: Jul 23, 2009
Download: http://www.qarbon.com/ftp/download/viewletcam2.exe
Keywords: Screen recording, screencasting, flash, presentation, tutorial
ScreenTalker 1.0 Nvision Multimedia Inc.
ScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales. ScreenTalker
Platform: Windows Communications
Type: Freeware Cost: $0.00 US Size: 540 K Released: Nov 01, 2004
Download: http://www.screentalker.com/images/screentalker.zip
Keywords: Live customer support, chat, real time chat, instant message, screentalker
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