Library home • Reviews • Submit • About
FastRequest HelpDesk 7.0.4 FullData inc.
FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network... FastRequest HelpDesk
Platform: Windows Web Developer Tools
Type: Shareware Cost: $179.00 US Size: 48019 K Released: Nov 05, 2008
Download: http://fastrequest.com/English/FastRequest.exe
Keywords: Work order, workorder, workorder online, Web form, online form
Templates for the Secretary Helpdesk 1.00 ITSTH
Try Microsoft Outlook as Hotline/Helpdesk-solution for customer enquiry directed at Administration. This Plugin for the Reply-Butler supports you when you at the administration / creation of the Secretary text modules for your helpdesk. Templates for the Secretary Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Secretary.exe
Keywords: Helpdesk, Text modules, Secretary textmodules, e-mail support, customer support
Templates for the Fashion Helpdesk 1.00 ITSTH
Use Microsoft's Outlook as great Helpdesk for customer queries to Fashion companies. This additional software for the Software Reply-Butler supports you when you at the keeping / construction of the Fashion boilerplates for the helpdesk. The Fashion boilerplates are compatible to a multiuser environment so that via a network all the helpdesk workers can use the identical boilerplates and share the identical boilerplates. Download now! Templates for the Fashion Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 246 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Fashion.exe
Keywords: Fashion textmodules, Helpdesk software, Microsoft Outlook
Templates for the Hotel Helpdesk 1.00 ITSTH
Employ MS Outlook as Hotline/Helpdesk-solution for customer enquiry at Hotel- and Pensions. The additional software for ReplyButler helps you with the administration and creation of the text modules for Hotel topics for your helpdesk. Templates for the Hotel Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 18, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Hotel.exe
Keywords: Hotel textmodules
LBE Free Helpdesk 2.5 Leigh Business Enterprises Ltd.
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. LBE Free Helpdesk
Platform: Windows Developer Tools
Type: Freeware Cost: $0.00 US Size: 2331 K Released: Jan 01, 1999
Download: http://www.lbehelpdesk.com/upgrade/lbehdw3.zip
Keywords: Helpdesk system, problem resolution, free help desk, free helpdesk, free help desk software
Templates for the Webshop Helpdesk 1.00 ITSTH
Test Oulook as great Helpdesk-solution for customer e-mails directed at Webshops. This Add-in for the program Reply-Butler helps you with administration / construction of the Webshop text modules for the helpdesk. Templates for the Webshop Helpdesk
Platform: Windows Business
Type: Freeware Cost: $0.00 US Size: 245 K Released: May 08, 2008
Download: http://www.replybutler.com/download/TMT-Helpdesk-Webshop.exe
Keywords: Webshop textmodules
DNA Helpdesk 2 NetSupport Ltd
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req DNA Helpdesk
Platform: Windows Business
Type: Demo Cost: $1600.00 US Size: 49 K Released: Nov 29, 2004
Download: ftp://download.netsupportsoftware.com/public/helpdesk/setup.exe
Keywords: Active directory, web based, DNA, netsupport
LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd.
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc LBE Web Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 2304 K Released: May 17, 2007
Download: http://www.lbehelpdesk.com/upgrade/lbeweb.zip
Keywords: Web help desk, web helpdesk software, web help desk software, support, customer service
Cerberus Helpdesk 2.4.0 WebGroup Media, LLC
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Cerberus Helpdesk
Platform: Windows, Linux Internet
Type: Commercial Cost: $199.00 US Size: 3799 K Released: May 01, 2004
Download: http://www.cerberusweb.com/downloads/download_240_zip/cerberus_helpdes
Keywords: Helpdesk, Email, Management
LBE Desktop Helpdesk 4.0.171 Leigh Business Enterprises Ltd.
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. LBE Desktop Helpdesk
Platform: Windows Business
Type: Shareware Cost: $950.00 US Size: 5183 K Released: May 16, 2007
Download: http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip
Keywords: Call center, issue tracking, call tracking, help desk, help desk software
Remote Helpdesk 6.5 GID Software
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, audio chat, file transfer, macro functions and proxy tunnel for supporting users behind firewalls. Remote Helpdesk
Platform: Windows Internet
Type: Shareware Cost: $395.00 US Size: 1320 K Released: Jul 27, 2005
Download: http://www.gidsoftware.com/examples/rhsetup.exe
Keywords: Pc remote control, remote control software, pc anywhere, vnc, terminal server
Freeware HelpDesk CentreDesk Group 3.2.2 Merging Technologies
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. Freeware HelpDesk CentreDesk Group
Platform: Windows Business
Type: Freeware Cost: $99.00 US Size: 22079 K Released: Jun 01, 2006
Download: http://www.tucows.com/get/345110_133012
Keywords: Inventory, workshop, centerdesk, centredesk, freeware
Help Desk-99 4.0.162 Leigh Business Enterprises Ltd.
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Help Desk-99
Platform: Windows Business
Type: Shareware Cost: $180.00 US Size: 5089 K Released: Sep 27, 2006
Download: http://www.helpdesk99.com/download/helpdesk99.zip
Keywords: Help desk system
ActiveXperts Helpdesk System 2.0 ActiveXperts Software
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. Designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts Helpdesk System
Platform: Windows Business
Type: Shareware Cost: $1195.00 US Size: 4391 K Released: May 01, 2008
Download: http://www.activexperts.com/files/helpdesk/AxHlpdsk.exe
Keywords: Change, management, ITSMF, service level, servicdesk
IPI.HELPDESK demo IPI Business Solutions, Inc.
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore. IPI.HELPDESK
Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source Business
Type: Demo Cost: $99.95 US Size: 1592 K Released: Dec 20, 2006
Download: http://www.ipi-helpdesk.com/upload/hd-demo.exe
Keywords: Project, reporting, scale, scheduling, service-desk
Public Folder HelpDesk for Outlook 9 kalmstrom.nu Outlook Solutions
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. Public Folder HelpDesk for Outlook
Platform: Windows Business
Type: Shareware Cost: $500.00 US Size: 10870 K Released: Jan 10, 2007
Download: http://www.kalmstrom.nu/files/PFHelpDeskSetup.exe
Keywords: Outlook, Issue Tracking, Support, Call center
rapidHELP 2.1 rapidHelp Software
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security rapidHELP
Platform: Windows Utilities & Drivers
Type: Demo Cost: $0.00 US Size: 46080 K Released: Jan 10, 2005
Download: http://www.rapidhelp.net/pad/rapidhelp.exe
Keywords: Xml, Service Desk, call, ticket, service
Customer support software - sitewebdesk 7.1 sitehelpdesk.com
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Customer support software - sitewebdesk
Platform: Windows Web Developer Tools
Type: Commercial Cost: $1.00 US Size: 292 K Released: Jan 12, 2006
Download: http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
Keywords: Software, CRM, ITSM, ITIL
Helpdesk Elite 2 Access-Databases
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting features.Why pay high prices for commercial software? Helpdesk Elite
Platform: Windows Business
Type: Shareware Cost: $97.00 US Size: 726 K Released: Sep 21, 2007
Download: http://www.access-databases.com/ProductDemos/HDElite.zip
Keywords: MS Access, Call Logging, Access, Project management, monitoring requests
CALL TRACK CRM Helpdesk - Outlook Edition 3.0.47 StromaSoft Ltd
Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. CALL TRACK CRM Helpdesk - Outlook Edition
Platform: Windows Business
Type: Shareware Cost: $99.00 US Size: 13000 K Released: Nov 17, 2005
Download: http://www.StromaSoft.com/downloads/calltrack.exe
Keywords: Incidents, support calls, support center, customer relationship managements, Instant messaging
Desktop Pinger 1.0 PJ Applications
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC. Desktop Pinger
Platform: Windows Internet
Type: Freeware Cost: $0.00 US Size: 266 K Released: Oct 20, 2006
Download: http://www.pjapplications.com/dp100.zip
Keywords: Online, connection, ping, icmp
HelpBox 3.6 Layton Technology Inc
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable HelpBox
Platform: Windows Business
Type: Shareware Cost: $695.00 US Size: 62300 K Released: Apr 12, 2007
Download: http://www.laytontechnology.com/pub/trial/hbtrial.zip
Keywords: Help desk software, web based help desk
LabTech NMS 1.5 LabTech Software LLC
Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more. LabTech NMS
Platform: Windows Business
Type: Commercial Cost: $25.00 US Size: 24867 K Released: Sep 14, 2006
Download: http://www.labtechsoft.com/e107_files/downloads/LabTechNMSv1.5.exe
Keywords: Windows, alert, email, network, remote
1