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ActiveXperts Helpdesk System 2.0
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ActiveXperts Software |
| ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com) |
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Platform: Windows |
Business
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Type: Shareware |
Cost: $1195.00 US
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Size: 4391 K
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Released: May 01, 2008 |
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Download:
http://www.activexperts.com/files/helpdesk/AxHlpdsk.exe
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Keywords: Management, ITSMF, service level, Helpdesk, help desk |
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IPI.HELPDESK demo
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IPI Business Solutions, Inc. |
| IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process. |
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Platform: Windows, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source |
Business
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Type: Demo |
Cost: $99.95 US
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Size: 1592 K
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Released: Dec 20, 2006 |
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Download:
http://www.ipi-helpdesk.com/upload/hd-demo.exe
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Keywords: Etom, help-desk, inventory, lead, problem |
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Customer support software - sitewebdesk 7.1
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sitehelpdesk.com |
| Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. |
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Platform: Windows |
Web Developer Tools
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Type: Commercial |
Cost: $1.00 US
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Size: 292 K
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Released: Jan 12, 2006 |
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Download:
http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
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Keywords: Helpdesk software, help desk software, software, CRM, ITSM |
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ITIL Service Management Toolkit (ITSM To 2.11
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ProcessWorx LLC |
| The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization. |
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Platform: Windows |
Education
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Type: Commercial |
Cost: $129.00 US
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Size: 2784 K
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Released: Jan 15, 2006 |
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Download:
http://www.processworx.com/purchase/pur_itsmtk.htm
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Keywords: ITIL, Service Management, Service Level Agreement, SLA, OLA |
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ITIL Service Management Excellerator 1.10
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ProcessWorx LLC |
| The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. |
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Platform: Windows |
Business
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Type: Commercial |
Cost: $129.00 US
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Size: 2150 K
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Released: Jan 15, 2006 |
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Download:
http://www.processworx.com/purchase/pur_itsmx.htm
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Keywords: Service Catalog, CMDB |
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