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VueChat Express 1.4 VueCam
VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. VueChat Express
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC Business
Type: Shareware Cost: $19.00 US Size: 3402 K Released: May 01, 2005
Download: http://www.vuechat.com/download/express/vuechat_rep.exe
Keywords: Live voice, chat, software, web, video chat
VueChat Enterprise Server 1.3 VueCam
VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. VueChat Enterprise Server
Platform: Windows, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, Mac PPC Business
Type: Shareware Cost: $19.00 US Size: 607 K Released: Jan 01, 2005
Download: http://www.vuechat.com/download/vuechat_srv.exe
Keywords: User, CRM, linux, unix, java
Simply Contacts - Customers and Sales 2.8 Biz-Tech Customer Database Software
Customer and sales database software. Integrates sales tracking, invoicing, contact management and marketing functions in one simple customizable system. Track orders, invoices and payments. Get more from your customer base with follow-up, targeted direct marketing and email to customers. Take control of your business and customer database with management reports. Customize to your needs with user fields, screens, reports and optional modules. Simply Contacts - Customers and Sales
Platform: Windows Business
Type: Shareware Cost: $188.00 US Size: 8729 K Released: Apr 04, 2006
Download: ftp://www.biztechsoftware.com/pub/SCDCS28.exe
Keywords: Customer database, customer marketing, database software
Customer Backup 2.3.0 Reohix
When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup
Platform: Windows Business
Type: Shareware Cost: $30.00 US Size: 4117 K Released: Aug 29, 2006
Download: http://www.reohix.com/Software/Customer%20Backup.msi
Keywords: Database, customers, customer, backup
Customer Manager for Workgroup 1.9 Binary House Software
Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. Customer Manager for Workgroup
Platform: Windows Business
Type: Shareware Cost: $59.95 US Size: 27139 K Released: Jun 04, 2009
Download: http://www.BinaryHouseSoftware.com/download/CustManagerFWG.zip
Keywords: Appointments, appointment, Manager, workgroup, calendar
ManageEngine SupportCenter Plus 6.5 AdventNet Inc
ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. ManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 32060 K Released: Nov 05, 2007
Download: http://www.manageengine.com/products/support-center/64045241/ManageEng
Keywords: Workflow Management, Customer Support Software, Customer Service Management Software, Request Tracking, Service Level Agreement
AdventnetManageEngine SupportCenter Plus 7.0 Adventnet Inc
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. AdventnetManageEngine SupportCenter Plus
Platform: Windows, Linux Business
Type: Freeware Cost: $0.00 US Size: 31744 K Released: Dec 02, 2008
Download: http://download.adventnet.com/products/support-center/64045241/ManageE
Keywords: Self Service Portal, Knowledge base, Trouble Ticketing System, Contact Management, SLA violation tracking
Instant Customer Tracker 1.0 PC Experts
Instant Customer Tracker is your total solution for Customer Tracking and e-mailing your Customer base. With Instant Customer Tracker, you can track your Revenue, Customers, Prospects, Group List Members. Perfect for opt-in e-mailing & tracking. Instant Customer Tracker
Platform: Windows Business
Type: Shareware Cost: $99.00 US Size: 69471 K Released: Oct 20, 2008
Download: http://www.pcesoft.com/downloads/ICTrack.exe
Keywords: Shareware, author, bug-tracking, ken-generation, product-trackin
MemDB Check Printing System 1.0 MemDB Technology Company
This program helps you to manage your customer information and prints check to your customers. If you need to print a lot of checks, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently. You can customize and save your check setting for your printer. You can locate the customer, print check easily using your printer. MemDB Check Printing System
Platform: Windows Business
Type: Shareware Cost: $70.00 US Size: 1380 K Released: Oct 01, 2004
Download: http://www.memdb.com/download/MemCheck.zip
Keywords: Development, hong, kong, tailor-made, check
MemDB Envelope Printing System 1.1 MemDB Technology Company
This program helps you to manage your customer information and prints envelope to your customers MemDB Envelope Printing System
Platform: Windows Business
Type: Shareware Cost: $70.00 US Size: 1353 K Released: Oct 01, 2004
Download: http://www.memdb.com/download/MemEnvE.zip
Keywords: Print, cheque, envelope
Customer Appointment Manager 3.0 Atlas Business Solutions, Inc.
Customer Appointment Manager is the fastest, most user-friendly software for scheduling and managing appointments. It will help you keep track of multiple schedules and organize customer information in one easy-to-use, electronic appointment book. The on-screen calendar lets you see who's available and when. Quickly search for customers and appointments or find available appointment times by employee. Easily book repeat appointments and more! Customer Appointment Manager
Platform: Windows Business
Type: Demo Cost: $295.00 US Size: 21650 K Released: Dec 15, 2006
Download: http://www.abs-usa.com/demos/cam/CAM3Demo(4).exe
Keywords: Appointment scheduling software, customer manager, appointment book, appointment scheduler, appointment calendar
e-Restaurant 3.0.0.43 Kernow Software
Cut time, reduce mistakes, improve efficiency and maximise the true potential of your restaurant with this restaurant customer & reservation package. e-Restaurant
Platform: Windows Business
Type: Commercial Cost: $695.00 US Size: 7445 K Released: Feb 27, 2006
Download: http://kernow-software.co.uk/downloads/eRestaurant_3.0.0.43.exe
Keywords: Hospitality, database, eRestaurant, e-Restaurant, restaurant
Customer support software - sitewebdesk 7.1 sitehelpdesk.com
Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. Provides customer support and account management via your blackberry, PDA or any Internet connection. Customer support software - sitewebdesk
Platform: Windows Web Developer Tools
Type: Commercial Cost: $1.00 US Size: 292 K Released: Jan 12, 2006
Download: http://www.sitehelpdesk.com/download/SHD_files/swd_setup.exe
Keywords: Helpdesk, ITSM, ITIL, customer support, web based
123 Live Help Linux Server Software 4.2 TopCMM Software Corp.
Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. 123 Live Help Linux Server Software
Platform: Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source Communications
Type: Freeware Cost: $0.00 US Size: 57344 K Released: May 19, 2009
Download: http://www.123livehelp.com/download/123livehelp.tar.gz
Keywords: Customer online support, online sales software, live chat, live person, click to support
123 Live Help Chat Server Software 4.0 TopCMM Software Corp.
123 Live Help offers stronger features to you. With the V_4.0,The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available. 123 Live Help Chat Server Software
Platform: Windows Communications
Type: Shareware Cost: $599.00 US Size: 11264 K Released: Sep 02, 2008
Download: http://www.123livehelp.com/download/123livehelp_s.tar.gz
Keywords: Live customer support software, online customer support software, live chat support, live support, live support software
123 Live Help Chat Mac Server Software 4.2 TopCMM Software Corp.
Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. 123 Live Help Chat Mac Server Software
Platform: Unix, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC Communications
Type: Freeware Cost: $0.00 US Size: 24576 K Released: May 19, 2009
Download: http://www.123livehelp.com/download/123livehelp_s.tar.gz
Simply Contacts Database 2.7 Biz-Tech Software
Track everything you want to know about your contacts (customers, suppliers, prospects, subscribers, associates etc.) on computer. Build comprehensive profiles of your contacts. Publish newsletters, send birthday cards, stay in touch with them by phone, fax, mail or email. Research your customer base and monitor your business performance. Configure the system to your needs - add user fields, screens and reports. Simply Contacts Database
Platform: Windows Business
Type: Commercial Cost: $139.00 US Size: 7589 K Released: Oct 04, 2005
Download: ftp://biztechsoftware.com/pub/SCD-STD1.exe
Keywords: Customer database, customer tracking
vtiger CRM 4.2 vtiger
Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects. vtiger CRM
Platform: Windows, Unix, Linux Business
Type: Freeware Cost: $0.00 US Size: 42546 K Released: Jul 18, 2005
Download: http://prdownloads.sourceforge.net/vtigercrm/vtiger_CRM_4_2.exe?downlo
Keywords: Open Source CRM, Customer Relationship Management, Sales Force Automation, Customer Support and Service
LiveServiceDesk 2.0 SwampFox Software Ltd
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again. LiveServiceDesk
Platform: Windows Internet
Type: Shareware Cost: $249.00 US Size: 10800 K Released: Nov 05, 2003
Download: http://www.liveservicedesk.com/shareware/lsdins.exe
Keywords: Live help software, live service software, live customer service, customer service software, live help
System7 SUL 1.01.2 abASE
System7 is a multi user contact and opportunity management interface for the Microsoft Windows environment. The package operates with Microsoft Office to provide a complete customer management package. System7 SUL
Platform: Windows Home & Hobby
Type: Demo Cost: $99.00 US Size: 4269 K Released: Nov 19, 2002
Download: http://www.vendability.co.uk/sys7v101.zip
Keywords: Agenda, Contacts, CallerID, Quotebuilder, Management Reports
Amphis - Customer 2.4 Amphis Software
Amphis - Customer is a customer database that makes it easier to generate quotes and invoices, manage your email, keep track of who owes you money, send reminders, store correspondence and sales history. Email templates allow you to send standard emails and standard email replies including attachments. Reminders help you to get organized eg customers we need to phone, quotes / invoices we need to create, invoices that are due or overdue. Amphis - Customer
Platform: Windows Business
Type: Shareware Cost: $179.00 US Size: 2627 K Released: Oct 15, 2008
Download: http://www.amphis-software.com/customer/download/amphiscustomer.msi
Keywords: Email attachment, attachment, reminder, overdue invoice, wording
Shareware Assistant 1.5 OCloud Software
Shareware Assistant is designed to help shareware authors process orders, manage their business, track customer information and offer/ship physical product. It can automatically retrieve order mails from registration services, such as Regnow&Shareit. Shareware Assistant
Platform: Windows Business
Type: Shareware Cost: $49.95 US Size: 3650 K Released: Nov 26, 2005
Download: http://www.ocloudsoft.com/download/swa.zip
Keywords: Order, mail
Request Tracker 3.1 CyberNiche Software
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Request Tracker
Platform: Windows Business
Type: Shareware Cost: $149.00 US Size: 4807 K Released: Feb 17, 2005
Download: http://www.cniche.com/request/reqtrack.exe
Keywords: KMS, customer relations management, customer resource management, resource management, customer service
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